Harsh Gandhi Book a free intro call
Owner
Harsh Gandhi
Role
Operating partner for seed to Series A founders
Based
Gurugram, India · working remotely
Status
OPEN · taking a small number of founders

I help founders launch products, win first customers and build numbers investors trust.

Nine years inside startups, doing the work rather than advising on it. Every result on this page traces to the case behind it, so you can check it before we talk.

Book a free intro call Check the results
Results built at Chakr InnovationPack8Rebel DesignsMagicfitFamily office, Gurugram

Where founders get stuck, and what fixes it.

Common founder problems and the matching offer
The problemWhat it looks likeThe fix

A new product with no clear path to its first customers

 The build is moving, but pricing, channel and the launch plan are still guesses. Product Launch & Go-to-Market (0→1)

Numbers nobody fully trusts

 Every metric needs an explanation, and investor material is rebuilt in a rush each time. Founder's Office & Investor-Ready Numbers

Growth spend without a clear payback

 Ads and marketplaces bring revenue, but it is unclear which channels actually make money. D2C & E-commerce Growth Systems

A founder who is the bottleneck for everything

 Decisions get made and then drift, because nobody owns the follow-through across teams. Founder's Office & Investor-Ready Numbers

Three offers, each backed by a result.

Full service details

Product Launch & Go-to-Market (0→1)

For seed to Series A founders launching a new product or line.

From concept to your first paying customers: the product definition, pricing, channel plan and supply chain behind the launch.

50first customers for a 0→1 IoT product · Chakr Innovation · 2023–25

How this works
Includes
  • Product definition, spec and roadmap
  • Go-to-market and channel plan
  • Pricing, tiers and early customer acquisition
  • Quality, supplier and operations setup

Founder's Office & Investor-Ready Numbers

For founders raising or scaling who need a second brain on strategy and numbers.

A part-time operating partner: the rhythm, KPIs, dashboards and financial models that let a small team decide quickly and raise with confidence.

₹1.2 Crvendor quote replaced by a system I built · Family office · 2025–26

How this works
Includes
  • Operating rhythm, business reviews and KPI systems
  • Power BI and Excel dashboards for founders
  • Financial models for planning, fundraising and deal returns (LBO, waterfalls, sensitivities)
  • Board, investor and fundraising materials

D2C & E-commerce Growth Systems

For D2C and e-commerce brands scaling across marketplaces and their own store.

Repeatable, measurable growth with tracking that shows which channels actually pay back.

100%+category revenue growth in 5 months · Pack8 · 2021–22

How this works
Includes
  • Channel strategy and marketplace operations
  • CAC, ROAS and funnel dashboards
  • Pricing and sales and distribution design
  • Website, brand and content systems

The results, and where they came from.

All case studies

Blue figures are delivered results. Black dotted figures are plans or modelled numbers, labelled as such.

Case studies with their results and sources
ResultWhat I didCompanyPeriod
50 first customers · $25M revenue potential

Launched a 0→1 IoT product for diesel generator monitoring

Built a new IoT product division from scratch and won the first 50 customers, unlocking $25M in revenue potential.

 Chakr Innovation 2023–25
52.8% sponsor IRR · 20.4× MOIC (base case)

Built an IC-ready LBO returns model for a search fund acquisition

Four-tier distribution waterfall, XIRR returns, sensitivity tables and value-creation attribution for a PE firm's Investment Committee.

 PE advisory engagement Case study
$1M year-one ARR target · plan, not yet a result

Planned the go-to-market for an AI SaaS product entering the US and UK

Built the market-entry plan for Magicfit, an image-to-video platform for D2C brands: pricing tiers, channel mix, geography priorities and a metrics framework.

 Magicfit 2025
₹1.2 Cr vendor quote replaced · decision cycle −25%

Built an AI-powered loan origination MVP and a KPI system for a family office

Shipped an AI loan origination system solo, set up KPI dashboards across four portfolio companies, and incorporated two fintechs in two months.

 Family office 2025–26
100%+ category revenue growth in 5 months

Grew a category 100%+ and built the storefront behind it

Built the e-commerce site from scratch, shipped 30+ features and the dashboards that tracked CAC, ROAS and delivery across Amazon, Flipkart and D2C.

 Pack8 (Officedeck Technologies) 2021–22
2× revenue $100K → $200K · costs −50% · profit +25%

Doubled revenue by restructuring sales and delivery

Built the operations function from zero, managing 50+ vendors and 15+ projects while cutting costs by half.

 Rebel Designs 2018–21
$100M B2B segment · revenue +15% from launches

Designed a GTM plan for a $100M segment and launched two new products

Took two new products to market, built the end-to-end supply chain and cut rejection rates with a client-approved quality fix.

 Pack8 (Officedeck Technologies) 2017–18
4 weeks to fix the top issue · complaints down 20%

Drove a product improvement cycle for the top-selling product

Fixed the single biggest issue in Chakr Shield in four weeks across a cross-functional team of 300+ people.

 Chakr Innovation 2023–25

How an engagement runs.

Every step ends with something you keep in writing.

Step
1Diagnose
2Plan
3Build
4Hand over
What happens
A short call, then a scoped look at the numbers and the team.
Options ranked and agreed before anything is built.
I do the work with your team, not a slide about it.
Everything documented so it runs after I leave.
You get
A written view of the real constraint
A plan with owners, targets and a first milestone
The model, dashboard, launch plan or operating rhythm
Files, definitions and a cadence you own

Checks every engagement passes.

Working standards

Numbers you can audit

 Every model and dashboard comes with its assumptions visible and its definitions written down. OK

Plans in writing

 Each phase ends with a written output, not just a conversation. OK

Confidential by default

 I do not name clients or share their numbers without permission. Happy to sign an NDA. OK

Honest about fit

 If I am not the right person for the problem, I will say so on the first call. OK

Credentials.

Education and certifications
MBA, Marketing & OperationsManagement Development Institute (MDI), Gurgaon · 2025–27
Six Sigma Green BeltKPMG
Strategic ManagementCopenhagen Business School
Generative AI for Project ManagersPMI
Excel AdvancedMacquarie

Education and certifications

About Harsh.

For nine-plus years I have worked inside startups where strategy meets execution: launching products, running operations, and building the models and dashboards a business is steered by.

I have done it across packaging e-commerce, industrial IoT, a design studio and a family office's portfolio, from winning the first 50 customers for a new product to doubling a studio's revenue by restructuring sales and delivery.

I am completing an MBA in marketing and operations at MDI Gurgaon, and I work with a small number of founders at a time. If you have a hard, ambiguous problem and want someone who will build the answer with you, I would like to hear about it.

Full background

Before we talk.

Anything else, ask on the intro call.

Who do you work with?

Mostly seed to Series A founders who are launching a product, preparing to raise, or scaling a D2C brand. I also work with family offices and SMEs that need KPIs and a steady review rhythm.

How much time can you give?

I work with a small number of founders at a time, and we agree the hours, response times and meeting rhythm before we start. Most work is structured so it runs on written plans and shared dashboards rather than constant availability.

How does pricing work?

After a free intro call you get a fixed quote for a defined scope, or a monthly fee for ongoing founder's-office work. Nothing starts until the scope and price are agreed in writing.

What is the best first step?

A short, scoped sprint: diagnose the problem, prioritise the options and recommend a plan. It is a low-commitment way to find out whether a longer engagement makes sense.

Do you work with teams outside India?

Yes. I am based in Gurugram and work remotely. My go-to-market planning work has covered US and UK market entry.

Field notes for founders.

All articles
Latest articles
DateArticleOffer
24 Aug 2026

Marketplace or own storefront? How to split your channel mix

Marketplaces give reach and speed; your own store gives margin and customer data. How to decide the balance for a D2C brand.

 D2C Growth
10 Aug 2026

Sensitivity and scenario analysis in plain English

Two simple tools that show which assumptions matter most and how the business looks if things go better or worse than planned.

 Founder's Office & Numbers
13 Jul 2026

Common mistakes in early-stage financial models

Hardcoded numbers, hidden assumptions and unrealistic growth curves. Seven mistakes that undermine an early-stage model.

 Founder's Office & Numbers
22 Jun 2026

CAC, ROAS and channel economics for D2C brands

How to read acquisition cost, return on ad spend and contribution margin together, so you know which channels actually pay back.

 D2C Growth

Book a free intro call.

A few lines about your business are enough. I reply personally within two working days and tell you honestly whether I can help.

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